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Zipline Canopy and El Yunque Rainforest Combo Tour

star-4.537 Reviews
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Badge of Excellence
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San Juan, Caribbean
Zipline Canopy and El Yunque Rainforest Combo Tour
Likely to Sell OutLikely to Sell Out

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon10 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Overview

Explore the beauty of Puerto Rico’s El Yunque rainforest from up high and down low during this 8.5-hour combination zipline and hiking adventure. Zoom through the forest canopy during your zipline adventure, enjoying 8 sections of cable covering 2,800 feet (850 meters) of distance. Then finish your trip with a hike through the lush tropical forest, stopping to admire this nature park’s wealth of postcard-worthy waterfalls.  This family-friendly adventure also includes round-trip hotel transport, entrance fees, professional guide and all zipline safety equipment.
  • Enjoy a day away from the hustle and bustle of the city
  • Enjoy fantastic aerial views
  • Excellent value for money
  • Family friendly
  • All entrance fees included
  • Informative, friendly and professional guide
Saved to wishlist!
Hotel/port pickup and drop-off
Professional government ceritified multi-lingual guides
Includes all safety equipment and training
Onsite restrooms and changing rooms
8 different experiences on the Zipline part of the Tour
Hiking to amazing waterfalls inside the lush Rainforest
Gratuities
Food and drinks

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7:45 AM
Complimentary pick up in selected areas of San Juan: Old San Juan, Condado, Isla Verde, Miramar and Ocean Park and Calle Loiza. Meeting point by PR-3 in Rio Grande. Exact pick up time will be provided the day prior to the tour.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Weight limit: 250 pounds per person to participate
  • At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time
  • Refunds will not be issued if tour/activity is missed due to failure to notify correct weight, location, for late or non-arrival participants
  • Must wear comfortable clothing. Tennis or closed toe hiking shoes (no sandals or flip flops allowed), swimsuit, bring a towel and change of clothes.
  • Must have a good breakfast before departing on this tour
  • Participants must be physically capable of walking thru steep, rocky, muddy trails for long periods, and have balance to walk by uneven surfaces.
  • Pregnant ladies, persons with previous injuries, back or knee problems or recent surgery, mobility impairments or other serious medical conditions cannot participate on this tour.
  • Service animals allowed
  • Children must be 7 years or older to participate.
  • This tour is subject to weather and river conditions. In the event cancellation we will offer other options, reschedule or provide refund.
  • Minimum number of 4 guest for tour to apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund
  • No persons will be allowed to participate on the Zipline portion wearing only bathing suits.
  • Due to safety reasons participants must be able to understand English or Spanish. Legally blind or deaf persons are not able to participate due to the same. A Private Rainforest tour would be the most appropriate option on these cases.
  • Bespoke LM Reserves the Right of Admission - If a person appears to be under the influence of alcohol or drugs, not following instructions or causing disruptions the Guide has the right to Cancel their reservation at any moment, and No Refunds will be issued due to this.
  • Estimated tour duration of 10 hours includes: 3.5 hours at the forest, 1.5 to 2 hrs at zipline,1.5 hr driving each way and lunch time.
  • Bus will wait only 5 minutes after your assigned pick up time. No refunds will be issued if you miss your pick up.
  • Persons with the previously listed health restrictions cannot participate on the tour. No refunds will be authorized if a person neglects to read complete description and does not meet the safety requirements and limitations on the day of the tour.
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Bespoke Lifestyle Management
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
How strenuous is the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:Participants must be physically capable of walking thru steep, rocky, muddy trails, and have the balance to walk on uneven surfaces without assistance.
Feb 2021
Q:
Is lunch included in the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:Lunch is not included.
Feb 2021
Q:
Can pregnant women participate in the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:Due to safety concerns, it is not recommended for pregnant women to participate.
Feb 2021
Q:
Can I bring my children on the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:Children must be 7 years or older to participate.
Feb 2021
Q:
What should I wear for the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:Wear a bathing suit and comfortable clothes. Bring a towel and extra pair of clothing. Hiking AND water shoes are strongly recommended, tennis shoes with a good grip also work (no flip flops or sandals).
Feb 2021
Q:
How long is the drive to the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:The drive is approximately 45 minutes each way.
Feb 2021
Q:
How many zipline sections are included in the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:The Zipline Adventure tour consists of 5,000 feet of cable divided in 8 different sections, each strategically located within the rainforest canopy.
Feb 2021
Q:
How safe is the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:It is very safe! All landing platforms are equipped with safety gear, handrails, and guides that are there to meet your next landing as well as to ensure your personal safety throughout the tour.
Feb 2021
Q:
Is there a weight limit to participate in the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:Yes - for proper fitting of the safety harnesses, guests cannot weigh more than 250 lbs for ziplining.
Feb 2021
Q:
Are there restrooms available during the Zipline Canopy and El Yunque Rainforest Combo Tour?
A:Yes, restrooms and change rooms available onsite for the zipline portion of the tour.
Feb 2021
Q:
Can I participate in the Zipline Canopy and El Yunque Rainforest Combo Tour if I am arriving on cruise ship?
A:Yes - please be sure to provide the following information in the "Special Requirements" box at the time of booking: ship name, docking time, disembarkation time, and re-boarding time
Feb 2021
Q:
What happens if the weather is bad on the day of my Zipline Canopy and El Yunque Rainforest Combo Tour?
A:This tour is subject to weather and river conditions. In the event of cancellation, we will offer other options, to reschedule or provide a refund.
Feb 2021
Q:
What is the policy on face masks and attendee health during Zipline Canopy and El Yunque Rainforest Combo Tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Zipline Canopy and El Yunque Rainforest Combo Tour.
Q:
What is the policy on sanitization during Zipline Canopy and El Yunque Rainforest Combo Tour?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Zipline Canopy and El Yunque Rainforest Combo Tour.
Q:
What is the social distancing policy during Zipline Canopy and El Yunque Rainforest Combo Tour?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Zipline Canopy and El Yunque Rainforest Combo Tour.
Q:
What measures are being taken to ensure staff health & safety during Zipline Canopy and El Yunque Rainforest Combo Tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Zipline Canopy and El Yunque Rainforest Combo Tour.

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Traveler Tips


  • "This tour was the most expensive excursion we went on this week-but it was completely WORTH IT." See review
  • "Make sure you put your phone in a waterproof case as well." See review
  • "I had to immediately go purchase a phone right away after excursion and was out of 1300.00 and this wouldn't have happen if we were properly driven like it was advertised." See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

4.5
star-4.5
37 Reviews
3 stars
0

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 37 reviews
star-1
Beware
Jane_V
, Jun 2022
Cancelled with less than 24 hours notice. Two days later I am still waiting for my refund. Had to scramble to make other plans.
star-5
The tour guides were...
Aylin_R
, Jun 2022
The tour guides were definitely the highlight! Jaime, Mitchell & Daniel made the trip memorable. Definitely coming back.
star-5
JUST WOW.
Sofia_R
, Jun 2022
It’s honestly impossible to describe this experience. This excursion was executed perfectly. Started off being picked up at 6:55 am. sharp, just like they said they would! This depends on where your hotel or designated pick up spot is located. We were in a medium to full group, with approximately 30 participants, and not only did we all bond over this beautiful and empowering experience, but our guides were able to be inclusive to all of us, and gave paid attention to all of our needs. We were given specific instructions which I highly suggest following. It will get messy. Muddy, wet, slippery, all kinds of messy, so make sure you follow the instructions!!! We left all of our belongings in the van, including our phones. DONT WORRY. The amazing team took pictures, and videos that were later shared with us. After approximately 3 and a half hours, we went to eat. Our group decided to go to a food truck which was the best decision. The food was absolutely delicious. We concluded with the zip line and wow. The views are just breath taking. Highly recommend!!! Thank you Jaime, if you’re reading this, you and your team were great 🫶🏽
star-5
Great tour!
Bridget_F
, Jun 2022
Our guides for the rainforest tour were AWESOME! Everyone in my family had a great time during the rainforest tour. The zip lining tour was okay. Our if the eight lines, two were good. The other six are literally zipping from one post to another, back to the first. The first six lines are very short. The last two lines were good. The staff at zip lining were very detailed and safety minded.
star-5
Best Rain Forest Tour!!
Sean_B
, May 2022
We had to be there by 6:45 for the ride but it was worth every penny spent and definitely worth waking up early. The tour guides are locals who know the area and know how to beat the crowds. I was first down the water slides for the whole day and we didn’t have to wait in any lines besides for our own group. When we left there was a line of probably 100 people from different groups waiting for the water slides
star-5
Rainforest Adventure
Angela_R
, May 2022
Beautiful plant life, guide was extremely knowledgeable and upbeat! A hiking through & over rocks a bit physically challenging, fun, exciting and would do again. Sliding down the rock falls was a blast! This company takes safety seriously!! 😃
star-5
Fun Experience
Gary_S
, May 2022
Pros The rain forest was the most memorable. The tour guides (Julian) was amazing along with his team. The rain forest was a once in a lifetime experience since rain forest does not exist in the US. The hiking and water activities were a challenge due to the humidity, elevation, and slipper terrain but it was definitely worth the experience. Cons The zip lining is short and you do not see much of the rain forest besides the few great views. 5 lines are in the same area until you are taken to the longer and faster lines. They should have more of these. Suggestion You should take this guide for the rainforest experience unless you can find it alone. Worth the money!
1 traveler found this review helpful
star-5
worth every penny
Zoe_R
, Apr 2022
the tour guides are knowledgable, funny and kind. we felt safe and had a blast exploring! thank you for an amazing time. bring a waterproof case for your phone & two pairs of sneakers/hiking shoes if you are going to so the zipline (highly recommend) and extra pairs of socks!
star-5
100% Recommend!
Jennifer_N
, Mar 2022
Booked this tour via Viator and everything was extremely organized. The BeSpoke receptionist called me the day prior to the tour to confirm my pickup location and time. She was easily reachable via phone call/text and was really friendly. Our tour guides Julian and Tito picked us up and halfway to El Yunque, we stopped at a little mom/pop shop to get breakfast/drinks for the guests who did not eat (at your own expense) and it was also the last stop to use the restroom before we entered the forest. Julian and Tito were the absolute best! They treated us like family, made us feel safe, and made sure no person was left behind. They were also funny too! They taught us all the tips and tricks of the moderate to difficult 4 hour hike. During the hike, they taught us a little bit about the trees and the leaves. I came here in March and did not need bug spray as there were no mosquitos but I’m not sure what it’s like in the other months. Don’t forget to apply sunscreen. You have to have an open mind and be adventurous on this tour. Just a fair warning, you will get wet, super muddy, your shoes will be soaked with mud/water (I recommend wearing water shoes with a good traction or you may slip), and it may rain during your hike but this all adds to the fun! At the end of the hike, you will be able to rinse off with clean water before getting back on the bus. I suggest leaving all belongings on the bus before going on the hike as the bus is locked. Purchasing a waterproof phone case would be useful, that way you can take your own photos as you go but Tito was taking photos on his phone for us. We retrieve the photos at the end of the trip via Julian’s Facebook page. After the tour, they took us to get lunch (at our own expense). Find your adventurous side and book this trip! I’m a girly girl but had tons of fun on this tour and will definitely be back all thanks to mi familia Julian and Tito! ZIPLINE After we grabbed lunch, we were picked up in a separate van that took us to ziplining. It was my husband and I’s first time. My husband is so afraid of heights that his palms get sweaty thinking about it. However, he wanted to try something new while we were on vacation and let me tell you, he had a wonderful time and said he would actually come back to zipline. There were 8 zipline courses. The first 2 course was to ease us into the process of ziplining and to get comfortable with knowing how to “break” towards the end. Course 7 was the longest and had such beautiful breathtaking views of El Yunque. All staff at the zipline that we encountered were very friendly and made sure our harnesses were super secure. Overall, this was such an amazing experience! No bugspray needed for this either but sunscreen is a must!
star-5
Awesome adventure highly recommend!
Patti_L
, Feb 2022
We enjoyed this experience. When the guides tell you everything will get wet. They are right. When they tell you it is a strenuous climb. They are right. But it was fun and they were with us the entire way
star-5
True Adventure in gorgeous Puerto Rico
Jan_R
, Dec 2021
Zip line was like flying through clouds. They were so efficient and friendly. If you are looking for adventure, then book this rainforest trip! Jumping off rocks, sliding down cliffs, and hiking through mud and boulders. SO MUCH FUN! Great tips from Luis, Mitchell (aka Tarzan) and Jason. Felt safe the entire time while also challenged physically in the best of ways in gorgeous Puerto Rico! Book this - you will not regret it!!
star-5
Jonathan was our tour...
Daysha_J
, Sep 2021
Jonathan was our tour guide and he was literally EVERYTHING! He was fun, exciting, knowledgeable, trusting, and above all else he was safe… our group was so much fun! We did the full hike to the top and jumped 3 cliffs and slide down two waterfall slides plus had the swinging ropes. Jonathan took us in a waterfall cave (swam)!!! The rainforest is beyond beautiful. Zipling had to be the highlight for me! 8 zip lines and number 5, 7, and 8 made it wayyyy worth it!!! A MUST PURCHASE. We will be returning in December.
star-5
Thrilling!
Lisa_S
, Sep 2021
We had a great time, fun new experiences 1st time hiker and zip line Would do it again. Your company was great to work with and we loved our tour guides Julian and JC!!!! They also took pictures of all our great experiences and link to our phones.
star-5
My only regret is that I wish I took more pictures.
April_K
, Aug 2021
This activity was amazing! Johni and Pablo are the best. We had a group of six and it was the best group ever. I was the oldest in the group and the most out of shape. But, nobody made me feel this way. Our guides and the group were All incredibly kind and patient. I truly enjoyed the experience. Although, quite honestly, it was a lot for this old girl! If you choose this activity, you will not regret it, just remember to stretch first, LOL! We were definitely feeling it the next day.
star-4
Awesome experience
Elsa
, Aug 2021
This right here was a great experience. They made me feel so comfortable I even jumped off the cliff. Julian made the group feel like a family and made it funny. I enjoyed everything would definitely visit again and do the caves. Scenery was beautiful. Just make sure you have cash to tip them. The only thing I do recommend is good sneakers, hiking boots, or good grip water shoes that you don’t mind getting muddy & wet.
1 traveler found this review helpful
star-5
Must Do!!!!
Arcilia_H
, Aug 2021
Everything was so much fun and all the tour guides were so nice and helped make sure everything was safe
1 traveler found this review helpful
star-5
Trip of a lifetime
Amanda_K
, May 2021
This tour was the most expensive excursion we went on this week-but it was completely WORTH IT. This was the experience of a lifetime and an adventure that we will not forget! Felix was an excellent tour guide and so friendly. We had a blast! The zip lining was fun as well, but keep in mind the only canopy zip lines are the two at the end. If you are an experienced zip liner you may be a little disappointed. I give the whole experience and easy 5 stars!
1 traveler found this review helpful
star-5
Great time! Top of the list stops in PR!
Alexandra_M
, May 2021
So much fun! All of the team members are so kind and helpful. Good jokes, facts and knowledge of the area. Local stops were great. The best experience ever! Jonathan was a ball. Your are in good hands with his team! Even when I was really scared, the guys helped me feel safe. It’s a Must go!!!
1 traveler found this review helpful
star-5
Amazing tour guide
James_W
, May 2021
Our tour guide Jonathan was the best ever. This by far was one of the best tours. I've ever done. If your looking for adventure this is the one. Hiking in the rain forest, rock climbing, natural water slides, 30 foot jump, great food stops and more. DO IT and tip your tour guide bc he deserves it
star-5
Great
Lance_C
, May 2021
The trip itself was great, but Jonathon and Luis are what made it memorable. Will absolutely book it again.

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