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Ottawa Boat Cruise - Paul's Boat Line

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Ottawa, Canada
Ottawa Boat Cruise - Paul's Boat Line

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Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon1 hour 30 minutes  (approx.)
Mobile ticket
iconOffered in: English and 9 more

Overview

See the sights in Canada’s Capital from the Ottawa River during this narrated tour onboard the Paula D. Look out at Canada’s Parliament Buildings from the river and snap photos of the spectacular city views. Marvel at the mix of natural beauty and modern, urban development while enjoying refreshments or cocktails from the boat’s canteen.
  • Sightseeing river cruise along the Ottawa River
  • Views of Ottawa landmarks and natural beauty
  • Narrated by a tour guide in French and English
  • Snack, drinks, and alcoholic beverages available from the boat’s canteen
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Bilingual commentaries
All Fees and Taxes
Hotel pick up & drop-off
  • 1 Canal Ln , 1 Canal Ln, Ottawa, ON K1P 5P6, Canada

    THE OTTAWA DOCK - 1 Canal Ln, Ottawa Located at the foot of the Ottawa Locks, behind the Chateau Laurier Hotel, passed the Bytown Museum. Please walk along the left side of the Canal Locks. No close parking at this location.

  • 160 Rue Laurier , 160 Rue Laurier, Gatineau, QC J8X 3W1, Canada

    THE HULL MARINA Gatineau, Quebec side of the Ottawa River,  located in Jacques Cartier Park, adjacent to the Canadian Museum of History and the Interprovincial bridge. Please note that the Hull Marina (Gatineau) is accessible to people with reduced mobility. There is paid parking at this location.

  • This activity will end right where it started.
    • Confirmation will be received within 48 hours of booking, subject to availability
    • Wheelchair accessible
    • Children must be accompanied by an adult
    • Stroller accessible
    • Service animals allowed
    • Near public transportation
    • Most travelers can participate
    • This tour/activity will have a maximum of 210 travelers
    • OPERATED BY Ottawa Boat Cruise Inc.
    This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
    • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
    • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on sanitization during Ottawa Boat Cruise - Paul's Boat Line?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    • Transportation vehicles regularly sanitized
    See all safety measures taken by Ottawa Boat Cruise - Paul's Boat Line.
    Q:
    What is the social distancing policy during Ottawa Boat Cruise - Paul's Boat Line?
    A:The policy on social distancing is:

    • Contactless payments for gratuities and add-ons
    See all safety measures taken by Ottawa Boat Cruise - Paul's Boat Line.
    Q:
    What measures are being taken to ensure staff health & safety during Ottawa Boat Cruise - Paul's Boat Line?
    A:The policy on staff health & safety is:

    • Guides required to regularly wash hands
    See all safety measures taken by Ottawa Boat Cruise - Paul's Boat Line.

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    Traveler Tips


    • "It’s a nice way to view the city from the river and relax at the same time." See review

    Reviews

    4.0
    star-4
    274 Reviews

    Reviews by Viator travelers

    We perform checks on reviews

    Showing 1-10 of 274 reviews
    star-4
    Beautiful cruise, careful about the location
    Christina_W
    , Jul 2022
    This cruise has some great views on the Ottawa river. Commentary is in English and French, and had some jokes and history. My biggest complaint is that the location of the location of the cruise is unclear. We spent 30 minutes looking for where to get on. The ticket says Ottawa dock, but if you ask anyone they will point to the rideau canal, if you search for Paul’s boat on maps it will lead you to the rideau canal by the convention center, and if you search by maps for Ottawa dock it will lead you to a food truck or the port authority. I had to call to get directions. Luckily the boat was late. Pickup is by the locks/parliament hill, across from the fairmont
    star-2
    Not an ideal experience.
    Diane_R
    , Jun 2022
    Our tour guide (maybe her name was Sandy) was excellent and answered our numerous questions. However, the e-mail confirmed departure time of 2pm at the ottawa dock was not accurate, nor was the 90 minute cruise length, mentioned on Paul's Boat Line website on our cruise date of June 28th.
    star-5
    New perspective of the city
    Camilo_R
    , Jun 2022
    Great experience, recommended to have another view of the city of Ottawa and Gatineau. Clear directions by the team.
    star-4
    Great experience
    Mehdi_A
    , Jun 2022
    It was awesome experience. The tour guid was knowledgeable about the places you visit during the tour. Everyone should experience it at least once. The only thing was that it started 7:30 instead of 7.
    star-5
    Awesome experience
    Audrey_R
    , Jun 2022
    Great tour guide. Loved the circuit. Excellent captain. Very good punctuality. I would definitely recommend.
    icon Response from Host , Jun 2022
    Hi Audrey, Thank you for taking the time to leave us a review! We’re so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience on our cruises, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next cruise even better. Regards, Team Ottawa Boat Cruise
    star-4
    Good Tour. Poor Customer Support.
    RIDWAN_K
    , Jun 2022
    Tour was decent compared to other similar tours I have taken around the world. The management needs to work on some issues. There is no sign to the dock and people there were confused like me and questioning whether they were in the right place. Viator's support was below par when I reached out to them. Same goes for the tour operator when reached out.
    icon Response from Host , Jun 2022
    Hi Ridwa, Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have ensured to keep more signs and better directions to the boats but we apologize for the inconvenience we have caused you. Please feel free to reach out to amanda@ekeau.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Regards, Team Ottawa Boat Cruise
    star-4
    Nice cruise
    YuChu_H
    , Jun 2022
    It was a beautiful river cruise by seeing a lot of important buildings. The tour guide explains well and the boat is nice and clean. Just want to warn people that there is no sign of docking area to take the cruise. We had running up and down twice to get to the the loading location. Just hope they put up a sign as clear as the canal cruise.
    icon Response from Host , Jun 2022
    Hi YuChu, Thank you for taking the time to leave us a review! We’re so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience on our cruises, but it’s great to know that we are on the right track. We will ensure to add better signage for the Ottawa River Cruise. Let us know if there is anything else we can do to make your next cruise even better. Regards, Team Ottawa Boat Cruise
    star-5
    Ella, the tour guide was...
    Catherine_H
    , Jun 2022
    Ella, the tour guide was excellent! Very friendly, knowledgeable and humourous. Even though I am Canadian and have travelled to Ottawa many times I learned new information. Being on the river as a way of touring was extremely relaxing
    icon Response from Host , Jun 2022
    Hi Catherine, Thank you for taking the time to leave us a review! We’re so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience on our cruises, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next cruise even better. Regards, Team Ottawa Boat Cruise
    star-3
    Nice leisurely ride but taking too much time waiting around.
    Yvette_S
    , Oct 2021
    Seeing the Prime Ministers house. Seeing nice views of the fall colours of the trees. Waited for passsengers to board from Gatineau for a long time. Didn’t like the part of picking up & dropping off other passengers. Half an hour was taken out of our one and half tour picking up and dropping off Gatineau passengers.
    icon Response from Host , Jun 2022
    Hi There, Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we are doing a good job. We are sorry that your experience did not meet your expectations. It was an unusual case and we will do better in the future. Please email amanda@ekeau.com with any questions/suggestions. We would love to make things right if you give us another chance. Regards, Team Ottawa Boat Cruise
    star-4
    A lovely way to spend an hour and a half
    Rudy_S
    , Oct 2021
    The very knowledgeable guide. The amazing sceneries, especially of the Rideau Falls. The beauty of the landscape.
    icon Response from Host , Jun 2022
    Hi Rudy, Thank you for taking the time to leave us a review! We’re so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience on our cruises, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next cruise even better. Regards, Team Ottawa Boat Cruise
    1 traveler found this review helpful
    star-4
    Lovely evening views of...
    Karleen_K
    , Oct 2021
    Lovely evening views of both sides of the river , and great information from friendly, informed guides.
    icon Response from Host , Jun 2022
    Hi Karleen, Thank you for taking the time to leave us a review! We’re so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience on our cruises, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next cruise even better. Regards, Team Ottawa Boat Cruise
    star-3
    Not worth planning around.
    Herb_E
    , Oct 2021
    Boat was late. Actually trip is less than 1 hour. There are a few things worth seeing from water, but much of what is highlighted is "meh" and can barely find what it is. If you have a couple of hours to kill sure, but from. Y perspective don't bother making room for it.
    star-4
    Our guide was...
    Marcia_V
    , Oct 2021
    Our guide was knowledgeable & entertaining. Very relaxing. Best to do when the weather is nice. Best view is from the right hand side of boat.
    icon Response from Host , Jun 2022
    Hi Marcia, Thank you for taking the time to leave us a review! We’re so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience on our cruises, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next cruise even better. Regards, Team Ottawa Boat Cruise
    star-3
    Good - if the weather is agreeable
    JOHN_M
    , Oct 2021
    This was a nice supplement to the hop-on, hop-off experience because we got to see some of the buildings that were concealed by trees. The boat spent more time away from the downtown area so there are only a few minutes to get pictures of the skyline.
    icon Response from Host , Jun 2022
    Hi John, Thank you for taking the time to leave us a review! We’re so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience on our cruises, but it’s great to know that we are on the right track. We feel bad that the weather wasn't that great, but hope you choose us again on a nice sunny and relaxing day! Let us know if there is anything else we can do to make your next cruise even better. Regards, Team Ottawa Boat Cruise
    star-5
    The lady who introduce...
    Ella_T
    , Oct 2021
    The lady who introduce during the whole tour is a great guide. I just forget her name, sounds like start with A...
    icon Response from Host , Jun 2022
    Hi Ella, Thank you for taking the time to leave us a review! We’re so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience on our cruises, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next cruise even better. Regards, Team Ottawa Boat Cruise
    1 traveler found this review helpful
    star-5
    Boat tour
    Viktoriya_Z
    , Oct 2021
    Very good tour, worth the money we spent and more. The tour guide spoke both languages that makes it slightly confusing, she changed from English to French too fast. Otherwise it’s excellent experience.
    icon Response from Host , Jun 2022
    Hi Viktoriya, Thank you for taking the time to leave us a review! We’re so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience on our cruises, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next cruise even better. Regards, Team Ottawa Boat Cruise
    star-1
    Not allowed in boat
    Valeria_B
    , Sep 2021
    Was not allowed on tour because did not have vaccination card with us. The Viator website ticket info did not indicate this was required. The operator said they had told Viator to update website. Not clear if I will get refund.
    star-3
    Disappointed
    Peter_S
    , Sep 2021
    The boat was late by 2:30 we left Quebec loading area and were back there by 3;30 not much for a 1.5 hour cruise very disappointed!! Sites were ok the guide was nice and frienfly
    star-4
    Your great, once it got going
    Ian_P
    , Sep 2021
    Jace did a great job and the sights were excellent. 1030 tour left after 1100, so we waited a long time
    star-5
    Well Worth It!
    Paul_H
    , Sep 2021
    So glad the weather improved in order that we could enjoy this little excursion to the fullest extent. The tour guide and the “captain” were excellent and very accommodating. The tour guide was knowledgeable and articulate, doing a fabulous job of speaking in English and French.

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