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9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket

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New York City, United States
47

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Free Cancellation
up to 24 hours in advance
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Safety measures
icon2 to 4 hours  (Approx.)
iconOffered in: English

Overview

In remembrance of the events that took place on September 11, 2001, take this 1.5-hour walking tour of Ground Zero and the National September 11 Memorial. Walk through the space of the former World Trade Center in New York City. A certified guide with a personal connection to the events of that day shares stories of tragedy and heroism. Get a deeper understanding of the events that took place here. Upgrade to add entry into the National September 11 Museum.
  • Take a guided walking tour of Ground Zero and the 9/11 Memorial
  • Hear first-hand stories of 9/11 from your guide
  • Guarantee your place on the tour by pre-booking
  • Optional upgrade to add admission to the 9/11 Museum
Saved to wishlist!
Narrated walking tour
Professional, local guide with a personal connection to 9/11
Exclusive Skip the Line Access to the 911 Museum
9/11 Museum Entry (If Option Selected)
Guided visit to the 9/11 Memorial and Ground Zero
Gratuities

Departure Point

209 Broadway, New York, NY 10007, USA

Return Details

180 Greenwich St, New York, NY 10007, USA
This Ground Zero walking tour begins at St Paul's Chapel, aka the Little Chapel That Stood. St Paul’s is the oldest public building in New York City that’s still actively used. This church somehow survived the falling debris from the 9/11 attacks on the World Trade Center despite being only one block away from the melee. It became a kind of rescue center during the aftermath of the tragedy, and the iron fence that surrounds it became a place for family members to post notices about their missing loved ones.

As the tour continues, walk to the FDNY Memorial Wall and FDNY Ten House. Hear the heroic stories about the emergency responders on that day and see the fire station at Ground Zero.

Finally, enter the National September 11 Memorial, aka the 9/11 Memorial, a tribute of remembrance and honor to the almost 3,000 people who were killed on 9/11 — at the World Trade Center site, in the plane crash near Shanksville, Pa., and at the Pentagon — as well as the six people who were killed in the World Trade Center bombing in February 1993.

There are twin reflecting pools at the very spots where the Twin Towers once stood. Look up and see One World Trade Center’s Freedom Tower.

There is an optional upgrade to include entry into the National September 11 Museum — 110,000 square feet of exhibit space located at the heart of the World Trade Center site. The museum tells the story of 9/11 through multimedia displays, archives, narratives and a collection of artifacts. The lives of every victim of the 2001 and 1993 attacks are commemorated here.
Itinerary
Stop At:  
St. Paul's Chapel
We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use. Just one block away from the 9/11 attacks, it miraculously survived the falling building and debris. St. Paul’s Chapel served as a makeshift rescue center during the aftermath. Its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world supporting New York City, the church serves as both a landmark and a tribute.
Duration: 15 minutes
Admission Ticket Free
Stop At:  
The Oculus
The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.
Duration: 15 minutes
Admission Ticket Free
Stop At:  
The National 9/11 Memorial & Museum
Enter the 911 Museum with exclusive skip the line access. Admission to the museum is only included if that option is selected.
Duration: 2 hours 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • 9/11 Museum admission is NOT included unless option is selected at time of booking
  • Children 5 and under free with paid adult ticket
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY ExperienceFirst

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.
Q:
What is the policy on sanitization during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
The policy on sanitization is:

  • Hand sanitizer available to travelers and staff
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.
Q:
What is the social distancing policy during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.
Q:
What measures are being taken to ensure staff health & safety during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.
Q:
What is the maximum group size during 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket?
A:
This activity will have a maximum of 20 travelers.

See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket.

Traveler Photos

Reviews

4.5
star-4.5
1,675 Reviews

Reviews by Viator travelers

Showing 1-10 of 1,675 reviews
star-5
Better than expected!!
Rob_P
, Jun 2021
Helene was awesome. Lots of information about 9/11 that I was not aware of. Very friendly as well. Highly recommend!!
HelpfulHelpful
star-5
Personal Experience 9/11 Tour
Janet_C
, Jun 2021
Our tour guide Ray was awesome - he provided a great understanding of a local experiencing the events of that tragic day. The tour was very interesting and informative. I lived that this was a very small group tour allowing for great conversation with our tour guide.
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star-5
Historic tour
Anastacia_H
, Jun 2021
Our guide, Ray, really tee’d it up for us (4 adults). His storytelling was carefully crafted & held our rapt attention. The fact that all guides have a personal connection to the day was why I chose this company.
HelpfulHelpful1 traveler found this review helpful
star-5
Great Guy Brian Saves the Day
Vee
, May 2021
I just want to tell you Brian our guide is awesome. I came from Kansas Coty just to see this Museum and didn’t realize I had not purchased the museum ticket with my tour. I would have been greatly disappointed if I had not got to see the wonderful 911 museum. Even though it was a rushed tour because they closed at 5 pm. Brian made my Day. He is an awesome guy and takes care of his people. I personally want you to know he deserves a raise. The tour and museum was great. I would do it again. It’s worth going to New York for only 24 hours just to see. God Bless those who make America Rise Again!! Thanks for all the sacrifices that were made on 911.
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star-5
Uplifting Tour with Tony
Tamara
, May 2021
Tony was wonderful! He gave a lot of interesting information and his voice was easily heard. Very friendly and helpful!!! Certainly, considering the subject matter, he made the tour inviting and uplifting.
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star-5
Worth the trip to NYC alone!
Chelsea_S
, May 2021
Hearing the stories about first hand experience from our guide was amazing. Really puts things into perspective
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star-5
Memorable trip
Kohal_D
, May 2021
I felt really emotional listening the tour guide. He was great, knowledgeable and ready to answer all questions. I liked the way he integrated pictures with his speech. Thank you so much.
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star-5
Excellent tour
CBarfield
, May 2021
Ibeth was an excellent guide. Her personal story of 9/11 was very moving and she truly wants visitors to have the best experience possible. I highly recommend requesting her as ur guide!
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star-5
Great experience
Sandra_F
, May 2021
All the information that was given and the places that we were taken too. We will definitely go back
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star-5
Amazing emotional educational
Caitlin_O
, May 2021
AmaZing ! The exhibits were beyond amazing !! And emotional ! The best part for me was the tour guide in our package. We had the most amazing tour guide who shared so much knowledge and his own experience. That was the best part for me and my boyfriend !!! We can’t wait to go back next year
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