Everglades 30 to 60 min Airboat with or without transportation

The whole experience was just what we expected. We had no problems parking, finding the location, checking in, etc. Also, we like the staff and saw the wildlife we wanted to see. Thank you, Mike and Monica

The captain had a great personality and funny!! Very good driver of the boat, skillful. Can turn the boat on a dime.

Waited for 70 mins beyond our 1:30 pm pickup time before bus arrived, rode 30 plus minutes to site, got there to find 2 bathroom stalls for the mens and womens unless you want to use the portapotty. By the time the ladies exited the line the gator show was half over. Then we stood in line in excess of 30 minutes to load into a 26 person airboat. We saw nothing but birds, trees and bushes. We understand that they can't be responsible for the absence of critters but there was nothing to see here. WORST part was our 60 min airboat ride ended after 40 minutes.

Informative tour about the Everglades and we saw lots of gators. Worth booking! We drove ourselves and didn’t use their transportation.

We had to change pick up buses. It'd have been better had they informed about it earlier. The airboat trip was too quick.

A chance to see ther Everglades is something I always wanted to do. Ther tour guide made it just that more memorable.

WARNING- Waste of time and money. Do NOT book unless you want to spend 7 hours on a bus for a 30 min Everglades boats ride. The bus was supposed to pick us up at our hotel, however he called and informed us we had to go to a different hotel an hour earlier. After the pickup we spent 3 hours on the bus while he picked up at other location. Some were for other tours and other stops were to Solicits for the Everglades tour. The Everglades boat ride was 30 mins with a 15-20 min show after. Then we waited 2 hours for the bus to return to pick us up to bring us back to Miami Beach. The entire parking lot was empty and all the staff had left. We were stranded waiting for the bus on benches of the closed park. The bus ride was another 2 hour because of the number of stops. We got off as soon as we could and took a taxi back to our hotel. I’m sure it would of been another hour if we stayed on the bus. I contacted the tour guide and Viator during the time we were waiting and the said the could do nothing to help. Do snout waste your time! HORRIBLE experience my 6 member group lost precious time and money for the worst tour experience. The description is totally inaccurate and fraudulent taking and trapping people at Holiday Park. An Uber or taxi will take over an hour to get there - but you can’t get one to pick you up - your trapped. Viator does not stand behind or support you in rectifying the horrible situation.

We never found the take off destination and couldn’t get a person in the phone that could help us, even though we were able to locate the Biscayne tour ride with no problem. Now they’re denying our refund saying that we were a no show, rather than doing good business and refunding our money.

Very enjoyable trip and saw some of the beauty of the Everglades and amazing wildlife. Pickup and drop off was smooth. Slight hitch was transition from boat trip to the show after where the were big queues of many other groups. The focus of the sight was to get everyone on boats understandably, bit it might have been nice to have someone get our group into the show in one go rather than having people scattered across 2 or 3 shows and left without time to get souvenirs or a quick snack. The show was entertaining and interesting and a photo was included too which was nice.

It was great seeing the birds, alligators and iguanas in their natural habitat. Our airboat driver was very good. The gator show afterwards was entertaining.