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Palazzo Vecchio - Skip the Line Priority Ticket

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Florence, Italy

COVID-19: Check local travel restrictions and learn what we're doing to help keep you safe and your plans flexible. Learn more.

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon2 to 3 hours  (Approx.)

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
More questions?
(888) 651-9785

Overview

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Tickets
Booking for these attractions
Guide
Audio Guide
Transportation Pick-up
Food and beverages
In case of rain, access to the Tower is suspended. The visit ends at the Camminamento di Ronda

Departure Point

Palazzo Vecchio, Piazza della Signoria, 50122, Florence Italy

Ticket Redemption Point

Via dei Castellani, 14, 50122 Firenze FI, Italy
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • OPERATED BY City Florence Tours

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Palazzo Vecchio - Skip the Line Priority Ticket?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Palazzo Vecchio - Skip the Line Priority Ticket.
Q:
What is the policy on sanitization during Palazzo Vecchio - Skip the Line Priority Ticket?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
See all safety measures taken by Palazzo Vecchio - Skip the Line Priority Ticket.
Q:
What is the social distancing policy during Palazzo Vecchio - Skip the Line Priority Ticket?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Palazzo Vecchio - Skip the Line Priority Ticket.
Q:
What measures are being taken to ensure staff health & safety during Palazzo Vecchio - Skip the Line Priority Ticket?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Palazzo Vecchio - Skip the Line Priority Ticket.

Reviews

4.0
star-4
14 Reviews
4 stars
0
Reviews by Viator travelers
Showing 1-7 of 14 reviews
star-5
Palazzo Vecchio
Getaway589651
, Jan 2020
this was a very special place, particularly to see the Vasari paintings which are magnificent and the Medici apartments. well worth a visit
HelpfulHelpful
star-5
Palazzio Vecchio
Curiosity156166
, Oct 2019
Lots of things to see but so little time. Hard to find the office to exchange voucher for tickets. Had to ask people for the street since the policewoman I asked didn’t even know the address
HelpfulHelpful
star-5
great experience
Traveler55431456818
, Oct 2019
I wanted to see the complete view of duomo rather than climb it so I chose palazzo vecchio and it was a great choice. the weather was nice, the agent was great and the view was remarkable. highly recommend!
HelpfulHelpful
star-1
We paid for a show that never happened!
hocce2019
, Oct 2019
We paid to see the Palazzo Vecchio. Once at the facility we found out that the visit was not allowed that day but to residents of Florence. We had no other days to replace the visit. We had problems with our tour in Rome as well. We have not received a refund for the Florence fiasco but we should.
HelpfulHelpful
star-5
Skip the line worth it
emericzanetto
, Sep 2019
Easy booking and communication. Friendly and multilingual staff. A+ Self-guided tour is worth it for this one as there are a lot of written explanations available inside this Florentine gem.
HelpfulHelpful
star-3
Péssima experiência
Sightsee482740
, Nov 2019
Tivemos muita dificuldade para encontrar o escritório para retirar os bilhetes. O stres foi grande pois eu havia comprado tickets com dia e hora marcados. Qdo encontramos o escritório, nos disseram que poderia ser em qquer horário, em um período de 6 meses. Ou seja, ninguém nos informou isso antes. E também não entendemos porque os tickets não puderam ser eletrônicos ou ter até mesmo a possibilidade de impressão. Teria evitado o stress e a confusão. Muita burocracia!! Não compro mais nesse formato.
icon Response from Host , Nov 2019
Dear Customer, We are sorry for your negative experience. Our office is located exactly on the side of the Palazzo Vecchio and is not very difficult to find. Regarding the validity of the ticket, our staff always reminds you that the ticket is valid for 6 months (perhaps there has been a misunderstanding) and that it can be reused during the days following the visit. Our agency, however, sets a day and a time of visit to have an exact time for the collection of the ticket, guaranteeing you the service of withdrawal and priority entry, this thing is not guaranteed if you wait in line to enter in the Palace. We hope to see you soon in Florence and change your mind about our services. Thanks and best regards
HelpfulHelpful
star-3
Un parmi temps d'autres
Rachouex
, Oct 2019
Le palazzo a une collection redondante peu intéresser les historiens en herbes mais pour monsieur et madame tout le monde devient vite lassant
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Product code: 132244P21

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