Departure & Return
Through our email communication channels email@example.com or our WhatsApp line +57 3174272491, our operational team is awaiting the information of your transfers where you indicate the time and place where you want to be picked up for transfer.
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Please arrive 10 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infant seats available
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
- OPERATED BY Cartagena Mobility
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Face masks provided for travelers
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Guides required to regularly wash hands
- Paid stay-at-home policy for staff with symptoms