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Rio Secreto Underground River Tour with Crystal Caves

star-4.5381 Reviews
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Quintana Roo, Mexico
Rio Secreto Underground River Tour with Crystal Caves

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 to 8 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Overview

Explore the Rio Secreto Nature Reserve outside of Cancun on this full-day excursion, where you swim and wade in one of the most spectacular underground caves in Mexico. See the famous crystal caves on a tour that showcases the spectacular natural wonders of the Yucatán. Choose round-trip transportation from your Cancun hotel, or meet your guide at Rio Secreto directly. You also have the option to visit the Tulum ruins which you can add as an upgrade.
  • Day trip from Cancun to the Rio Secreto Nature Reserve
  • Swim through an underground river and enjoy the tranquility inside an ancient cave
  • See gorgeous crystal-like cave formations above the turquoise water
  • Upgrade for hotel pickup and drop-off from most Cancun and Playa Mujeres hotels
  • Upgrade and add a visit to the Tulum ruins which is one of the most iconic sites in the destination
Saved to wishlist!
Professional guide
Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
Hotel pickup and drop-off (if option selected)
Lunch
Lockers and towels
Gratuities
Hotel pickup and drop-off (if option not selected)

Departure Point

Río Secreto, 77730 Q.R., Mexico

Rio Secreto is located near to Playa del Carmen.

Return Details

Returns to original departure point
Choose pickup at your Cancun hotel (select option at check out) or meet directly at Rio Secreto Nature Preserve.

Arrive at Rio Secreto and listen as your guide reviews safety considerations and hands out equipment, including a hard hat with a lamp, a wetsuit, a life vest, and water shoes.

Follow your guide into the underground cave to view the breathtaking crystal formations on both the ceiling and the floor. Walk along a path through the caves and wade or swim through the river itself. Enjoy the sound of your group's movement through the subterranean cavern echoing off the walls. View the vibrant colors and dramatic mineral forms that lie hidden deep below the surface of the earth.

Exit the cave and opt for a shower at the Rio Secreto's facility. Swing in a hammock and enjoy a buffet lunch before boarding your bus for the return trip. End your Rio Secreto adventure with drop-off at your hotel in Cancun or at the Plaza Kukulkan.
Itinerary
Stop At:  
Rio Secreto
This attraction is located near to Playa del Carmen, you will observe a natural history dating back millions of years and you will be able to swim about one kilometer below of the beautiful stalactites and stalagmites in groups of 10 people maximum on the underground river.
Duration: 1 hour 30 minutes
Admission Ticket Included
Stop At:  
Rio Secreto
After the swim, you will enjoy a delicious regional buffet in the Rio Secreto restaurant. ( alcoholic drinks are not included).
Duration: 1 hour 
Admission Ticket Included
Stop At:  
Tulum Archaeological Site
When this option is selected . We will visit the remains of an ancient clifftop fortress. Tulum used to be a main trading hub . Walled on three sides . The front open facing the Caribbean sea. The views are breathtaking .Your tour guide will go deep into the main buildings history and astronomical findings.
Duration: 1 hour 15 minutes
Admission Ticket Included
Stop At:  
Carretera Federal 307
When Tour with transportation is selected: Expect to be picked up at mayor hotels in Cancun or Meeting Points from downtown Sit back and relax while your driver takes you safely to Rio Secreto nature park.
Duration: 1 hour 
Admission Ticket Free
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travelers should have a moderate physical fitness level
  • The duration for the option Rio Secreto Admission tour is 03:30 hrs. (approximately)
  • The duration for the option Rio Secreto Tour + Transportation is 06:00 hrs. (approximately)
  • The duration for the option Rio Secreto + Tulum Tour is 08:00 Hrs. (approximately)
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Cancun Vacation Experts
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the policy on sanitization during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the social distancing policy during Rio Secreto Underground River Tour with Crystal Caves?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What measures are being taken to ensure staff health & safety during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.

Traveler Photos

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Traveler Tips


  • "There are dressing rooms so you can change if you didn't wear your swimsuit under your clothes." See review

Reviews

4.5
star-4.5
381 Reviews

Reviews by Viator travelers

Showing 1-10 of 381 reviews
star-5
So beautiful!
Christy_E
, Jan 2022
Although we had done some other underground river tours this one was more in depth than the others. Beautiful! Great pictures taken by the photographer.
icon Response from Host , Jan 2022
Hello Christine, Thank you so much for taking the time to leave us this amazing review.
star-4
Great experience, no cameras allowed is a scam.
Kory_L
, Jan 2022
The experience was amazing for my fiancé and I. The cave was beautiful, and having areas where we had to swim in the face was incredible. The instructor Karla was very knowledgeable, interesting and encouraging and always aware of what was going on. They even fed us lunch which I was not aware of before that we were going to get that! The one downfall is that they say no cameras in the cave and even try to dissuade you from bringing one in by saying, “there is no light in the cave for cameras to pick up anyway.” It’s just a scam to try and get you to buy the pictures they take along the way that cost $100 for the set or $25 for 1!!
icon Response from Host , Jan 2022
Hello: We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.”
star-5
Great adventure
Tanya_E
, Jan 2022
Excellent trip, fun adventure, very knowledgeable guides, small groups. The lunch was delicious as well.
icon Response from Host , Jan 2022
Hello Tanya: We’re glad to hear that the quality of our product matched your expectations.
star-5
Awesome experience
Cesar_C
, Jan 2022
We had a very small group. Our tour guide, Paola, was a great tour guide and very attentive and knowledgeable.
icon Response from Host , Jan 2022
Hello Cesar: We’re glad to hear that the quality of our product matched your expectations.
star-1
Double verified and they still dumped us!
Alberto_B
, Dec 2021
Don’t book this event with this company. They dumped our reservation 5 mins prior to our pick up time. We were unable to reschedule due to our location and service to the area. There are many other more ethical companies.
icon Response from Host , Dec 2021
We deeply apologize for the inconvenience caused we have refunded as it was an internal mistake and we are working in order to avoid this issues on the future.
star-5
Excellent
Jeanne_P
, Dec 2021
Victor was an amazing guide. The whole experience was right on and all 6 of us thoroughly enjoyed it.
icon Response from Host , Jan 2022
Hello [NAME] Thank you so much for your review! The RIO SECRETO is one of my favorites as well! Next time, you should try our TOUR MAYAN JUNGLE it’s great during this time of year!
star-4
You won’t have a full understanding of the Mayan experience until you go underground
Elvira_V
, Dec 2021
Diego was our most enthusiastic, friendly and knowledgeable guide who made sure that everyone experienced the underground world from all angles
icon Response from Host , Jan 2022
Thank you for taking the time to write a review, I'm sure Diego remembers your visit and looks forward to having you back again.
star-5
Unique Cave Experience
HOA_T
, Dec 2021
Cave with beautiful formations and an underground river. Walking, wading, and swimming during the tour. Very well organized.
icon Response from Host , Dec 2021
Hello: We’re glad you loved the underground river, it´s an amazing place. thank you very much for taking the time to write such a good comment.
star-5
An experience not to be missed
Steve_W
, Dec 2021
Absolutely fantastic day I would recommend anyone not to miss this experience. Well organised, everything thing you need to keep you safe and allow you to enjoy the Rio Secreto. Our guide, phillipo Salaza was amazing and made the whole experience come together.
icon Response from Host , Jan 2022
Thank you for taking the time to write a review this will help us to keep growing
star-5
This experience was once...
Shawn_P
, Nov 2021
This experience was once in a lifetime! We did the Tulum ruins and the underground experience. It was awesome! Would highly recommend
icon Response from Host , Dec 2021
Hello Shawn. We are happy to know that your experience was fantastic, thank you very much for your comments. Best regards

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