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Cirque du Soleil® JOYÀ Admission Tickets

star-4.5451 Reviews
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Playa del Carmen, Mexico
Cirque du Soleil® JOYÀ Admission Tickets

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Number of travelers
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Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon1 hour 20 minutes  (approx.)
Pickup offered
iconOffered in: English and 1 more

Overview

Experience tablecloth dining along with the Cirque du Soleil® show 'JOYÁ' at the Vidanta Riviera Maya resort. Allow yourself to be mesmerized by the story of an alchemist and his granddaughter seeking out the secrets of life. The show draws on the heritage and history of Mexico to weave the story, presented in an intimate dinner theatre in the jungle of the Riviera Maya.
  • Cirque du Soleil® JOYÁ in the Riviera Maya
  • Be entertained in a custom-built theater near Vidanta Riviera Maya
  • Delight in a thrilling performance of drama, music, and acrobatics
  • Select from multiple seating options to suit your budget
  • Choose from three show times to suit your schedule
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Dinner (if option selected)
Champagne (if option selected)
Appetizers (if option selected)
Dinner (if option not selected)
Champagne (if option not selected)
Appetizers (if option not selected)
Transportation round trip
Photos

Departure Point

Teatro Vidanta "Cirque du Soleil JOYÀ", Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico

Traveler pickup is offered
Round transportation service is available from Plaza La Isla Shopping Center in Cancún to the theater. The cost of this service is $20.00 USD per person.

To add this service, the client must contact the Customer Care Center of the attractions - phone numbers available in the voucher that you will receive when you book the tour.

Service hours are Monday to Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 3:00 pm (CST).

After pickup from a central meeting point in Cancun's hotel zone, travel to the tropical forest north of Playa del Carmen. Arrive at JOYÁ's custom-built theater, the first permanent Cirque du Soleil show outside of the United States.

As the show begins, immerse yourself in the adventures of a teenage girl and her alchemist grandfather. After finding a mysterious gem in the mangrove forest, the young girl must complete a series of challenges set out by her grandfather. After the show has concluded, enjoy transportation back to Cancun. 

Choose from the different seating packages in the Itinerary below. If you opt for dinner, please note that dinner begins an hour before the performance time. Select View Additional Info to see the seating chart.
Itinerary
Stop At:  
Teatro Vidanta "Cirque du Soleil JOYÀ"
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show Ticket Options: High Stool: A comfortable bar stool in the 2 last rows of the theater. Beverage and food are not included. Show Only: Seats are located off to the side of the stage. Beverages and food are not included. Champagne: Central premium seats, gourmet appetizers and a half-bottle of Mercier Champagne per person. Dinner and Champagne: Seats close to the stage and a 3-course gourmet dinner plus a half-bottle of Mercier Champagne per person. VIP Dinner Champagne: The best seats in the house and a 3-course gourmet dinner plus unlimited Mercier champagne during dinner.
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Minimum age is 3 years
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Note: The champagne included for specific options can be replaced with red wine, white wine, juice or soda
  • Wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 8 travelers
  • OPERATED BY Cirque Du Soleil Joya
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on face masks and attendee health are:

    • Face masks required for travelers in public areas
    • Face masks required for guides in public areas
    • Temperature checks for travelers upon arrival
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    Q:
    What is the policy on sanitization during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    Q:
    What is the social distancing policy during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on social distancing are:

    • Social distancing enforced throughout experience
    • Contactless payments for gratuities and add-ons
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    Q:
    What measures are being taken to ensure staff health & safety during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    • Paid stay-at-home policy for staff with symptoms
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.

    Traveler Photos

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    Traveler Tips


    • "Great seats - Easy purchasing - Highly recommend going through Viator in the future for shows and tours" See review
    • "Plan to arrive 45 min prior to the show so you have some extra time worked in." See review
    • "a walk up to the main event is steep but they offer wheel chairs." See review

    Reviews by Viator travelers.  We perform checks on reviews

    Reviews

    4.5
    star-4.5
    451 Reviews

    Reviews by Viator travelers

    We perform checks on reviews

    Showing 1-10 of 451 reviews
    star-4
    A great treat!
    Sarah_L
    , Aug 2022
    Unusual production, lovely to watch. A little disjointed but still very beautiful! Probably not as slick as Cirque in Las Vegas or London. Don’t buy the VIP it’s unnecessary. If you want to eat, arrive a little early for your show and eat at the lovely restaurant first. Food and service was excellent. We bought “high stool” tickets - cheaper tickets (as it was all that was available) and the stage view was superb so you don’t need the additional!
    star-5
    Good show
    Giovanna_J
    , Aug 2022
    Great experience for families. We had dinner afterwards in one of the restaurants and was great too. Had a great time with our family.
    star-5
    Very interactive. We where apart of the act.
    Tracey_R
    , Aug 2022
    Very memorable . Our seating was right in the he front. Music and the singing was excellent. My husband and I really enjoyed ourselves. Glad I came.
    star-5
    Best show ever
    Alice_A
    , Jul 2022
    The best Cirque de solei show I have seen. The theater, the scenery, and the theme makes the experience unforgettable.
    star-5
    wonderful experience for the entire family!!
    Allison_M
    , Jul 2022
    what a wonderful experience from the moment we drove up to the entrance to the time our car was brought back to us at the end of the evening!!!!! Worth every penny!!!!
    star-5
    Joya is a joy to behold!
    Rickey_E
    , Jul 2022
    Enjoyed the pre-show entertainment. The main show was engaging and uplifting. The servers were attentive.
    star-5
    Beautiful
    Alexander_B
    , Jul 2022
    Everything was beautiful. A wonderful experience in Cancun. They are all so talented. The staff was very attentive to all our needs.
    star-5
    Great night
    gljacksonjr33
    , Jul 2022
    Excellent food Excellent service Amazing show Highly recommend this experience as part of your Cancun experience
    star-5
    Absolutely awesome
    Eric_E
    , Jul 2022
    Food was amazing. The staff was very sweet and inviting. The overall experience was absolutely awesome.
    star-5
    Beautiful grounds, great show, excellent service and great food.
    Renee_G
    , Jul 2022
    The show was unforgettable!. I would see it again. The service, presentation and meal was top notch. Well worth the money!
    star-5
    i want to see them all
    Ted_R
    , Jul 2022
    Incredible for a couple. Very romantic setting. I did the champagne and snacks. I want to see all the circ du soleil's now.
    star-5
    One of the best cirque de soleil shows we have been to!
    Eli_S
    , Jul 2022
    This was one of the highlights of our trip! Great for families both English and Spanish speaking. Recommend skipping dinner option and eating at Nektar at Grand Bliss, next door to box office and theatre. Picture options before and after - dress cute!
    1 traveler found this review helpful
    star-5
    A must do
    Joseph_S
    , Jul 2022
    What a fantastic place, the food was exquisite venue built to perfection so much detail, the show was fantastic and all the staff welcoming and happy to attend. We'll recommended
    star-5
    Amazing VIP experience
    Amy_S
    , Jul 2022
    1 year anniversary trip surprise for my husband. The VIP experience was worth every penny! Highly recommended
    star-5
    Must See! Worth Every Penny!
    Susan_A
    , Jul 2022
    Incredibly creative and filling 3 course meal. Performers work SO hard at their craft and their proficiency shows. They make flight look effortless! They look like a well bonded group of performers. The wait staff is also excellent, kind, and helpful! Totally awesome from start to finish!
    star-1
    Viator is terrible!
    Jeff_D
    , Jul 2022
    Terrible company terrible policy viator, had a family emergency and had to leave a vacation early they wouldn’t do a refund or a credit or anything we’ll never use them again.
    star-5
    The dinner and show were...
    Grace_A
    , Jul 2022
    The dinner and show were amazing, the staff are awesome, I recommend you go , my first time and I loved it
    star-5
    Out of the world experience
    Joyce_O
    , Jul 2022
    It was simply awesome. The ambienceand the act. Next time, I will add the dinner. I had only the appetizers and champagne
    star-5
    Amazing
    Celia_P
    , Jul 2022
    It was an amazing experience, full of colors and surprises. The VIP package offers a complete journey into the imagination. Incredible!
    1 traveler found this review helpful
    star-5
    Classy experience....
    Beatriz_R
    , Jun 2022
    Amazing show, the bar before the show is very nice and staff was very friendly. Appetizers at the show were great!

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