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Skip-the-Line Heineken Experience Amsterdam and 1-Hour Canal Cruise

star-3.589 Reviews
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Amsterdam, Netherlands
Skip-the-Line Heineken Experience Amsterdam and 1-Hour Canal Cruise

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Non-refundable
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icon2 hours 30 minutes  (approx.)
Mobile ticket
iconOffered in: English and 13 more

Operators have paid Viator more to have their experiences featured here

Overview

Combine two of Amsterdam’s top-selling experiences and save money with a Super Saver Heineken Experience and canal cruise package—a convenient and budget-friendly choice that’s ideal for first-time visitors. Guarantee your entry to the often sold-out Heineken Experience by booking in advance and get unobstructed views of Amsterdam’s UNESCO-listed waterways, without the crowds on land, during a canal cruise—a quintessential Amsterdam experience.
  • Experience two popular Amsterdam experiences for less on a Super Saver tour
  • Guarantee a ticket for the often sold-out Heineken Experience with two drinks
  • Get unobstructed views of Amsterdam's UNESCO-listed canal ring during a cruise
  • A hassle-free package ideal for first-time visitors
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Entrance ticket to Heineken Experience
2 free beers or soft drinks at the Heineken Experience
1-Hour Amsterdam Canal Cruise with audio guide in several languages
Gratuities
Heineken Experience , Stadhouderskade 78, 1072 AE Amsterdam, Netherlands
This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • The time-slot shown on this product is for the Heineken Experience. The Canal Cruise time-slot must be reserved upon arrival in Amsterdam (follow your voucher instructions)
  • Amendments are not possible after sale is completed; all sales are final and incur 100% cancellation penalties
  • Please be informed that the minimum age to enter the Heineken Experience is 18
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • In accordance with Dutch law alcoholic beverages won’t be served to visitors under the age of 18
  • Most travelers can participate
  • This tour/activity will have a maximum of 60 travelers
  • OPERATED BY Tours & Tickets
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Learn more about cancellations.


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    • "The canal cruise was a little more than an hour and was a great way to see the city and relax." See review

    Reviews

    3.5
    star-3.5
    89 Reviews

    Reviews by Viator travelers

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    Showing 1-10 of 89 reviews
    star-1
    Horrendous Heineken Experirnce
    Michael_M
    , Jun 2022
    Heineken did not honor skip the line The cruise was one way snd dumped us off on the other side of Amsterdam There is nothing that indicates it was not a round trip cruise There was no ability to have a guided cruise I tried calling viator but could not get through Later someone texted that my call was missing When I wrote about this viator responded I must not have gotten my ticket from you !!! Ridiculous I want a full refund from this tour As you can see we have used viator many times and would like proper courteous informed responses We want a full refund !! Judy and Michael McMahon
    star-1
    Over booking in Canal ride
    Tarun_V
    , Jun 2022
    Canal ride didn’t happened as Boat company overbooked and didn’t gave seats to us. and now Viator is refusing to refund money
    star-1
    Terrible service
    Molly_O
    , May 2022
    Absolutely terrible, wasn’t aloud in any venue as they never emailed the tickets even though i did contact i got no response. had the booking reference but without the tickets i wasn’t aloud in either
    1 traveler found this review helpful
    star-3
    Heneiken experience
    Brian_O
    , May 2022
    Heineken Experience was a fantastic visit. 1 hour boat tour was boring, i couldn't wait for it to end.
    star-2
    The heiniken brewery was...
    LORI_S
    , May 2022
    The heiniken brewery was wonderful. However the canal cruise they book you on is not right outside brewery or even close. Could not use the cruise a very long walk away the should use a different one that is a crossed the street feel kind of upset about that . Just do the brewery
    1 traveler found this review helpful
    star-5
    Beer & boat
    Lynne_D
    , May 2022
    A great day out. Very interesting the Heineken tour with a few fun things along the way. Beer is very nice, only 1 day old & you can definitely taste the difference. Canal trip was good & you have ear phones to listen to a guide telling you interesting facts along the way.
    star-5
    Fun and worth it
    Gary_H
    , Apr 2022
    Was a very fun and interactive experience. Highly recommended _was disappointed that they would not allow the beer pour challenge.
    1 traveler found this review helpful
    star-5
    Fun Day Trip
    Michelle_C
    , Apr 2022
    Lots of information about the brewery and moved along very quickly. They have fun interactive parts of the tour that make it very fun and very much a part of Amsterdam.
    star-2
    Heineken experience was...
    Hetal_S
    , Apr 2022
    Heineken experience was good, the canal cruise did not happen because the meet location was incorrect. We were told to go elsewhere which was 30 mins further. We should have just paid the Heineken experience and not the cruise.
    star-1
    Scam Artists
    Jake_S
    , Apr 2022
    This website is a scam…they never send a confirmation email or QR code’s for either experience but Heineken was nice enough to let us on the tour anyways. We didn’t even try the canal tour because of how sketchy this was.
    star-4
    Both Heineken experience...
    Anthony_F
    , Mar 2022
    Both Heineken experience and canal tour worth doing, we booked the two together, we had time slot for Heineken tour and were not told where to get canal cruise from
    1 traveler found this review helpful
    star-5
    Definitely needs to be on your To Do list!
    Harry_v
    , Mar 2022
    Was great experience and staff were really friendly and made the whole day special Booked the wrong date tickets but they also helped me sort it and still go a day after.
    star-5
    Hosts where entertaining,...
    Gloria_M
    , Mar 2022
    Hosts where entertaining, informative and very enthusiastic! An enjoyable experience. I would recommend visiting the Heineken
    1 traveler found this review helpful
    star-4
    Great First Day Activity
    Correy_H
    , Nov 2021
    Both experiences were a lot fun and a great way to start to explore the city on your arrival day. Heineken's tour was heavy on marketing/fun --- and less on beer knowledge (if you have taken similar tours by other brands). The 1-Hour canal cruise was enjoyable as well, as it really showcased the city. You cover a lot in an hour's period of time. The tour guide is pre-recorded, so there is not alot of opportunity for questions. The one thing you need to know is that these two tours are at opposite parts of the central city. So if you book a late afternoon beer tour, I recommend that you take the canal cruise earlier in the day (canal cruise is not time dependent).
    star-1
    We took the Heineken tour...
    Joe_M
    , Nov 2021
    We took the Heineken tour scheduled appointment at 4:45, then had to go across town to the canal boat, got there just before 6pm were told no more boats that day Was way too much money for just the Heineken tour, should have had hours on the website so you could schedule accordingly
    2 travelers found this review helpful
    star-5
    Brews and Cruise
    Frank
    , Feb 2020
    A great way to spend a few hours. The Heineken experience was great learning about the history of the brewery. Samples were a bonus as well. The canal cruise was a little more than an hour and was a great way to see the city and relax.
    icon Response from Host , Mar 2020
    Dear Frank, Thank you for your positive feedback! Your words are so kind and give us the energy to make all of our customers happy! See you soon in Amsterdam again! Regards, Sam
    star-4
    Heineken factory
    Georgina_C
    , Jan 2020
    Heineken tour is brilliant and a fun experience! The boat trip is from central station so tram ride away from Heineken but liked there was no time given for boat so you could get on at whatever time suited. Audio was good we sat outside even though cold it was a nicer experience being outside!
    icon Response from Host , Feb 2020
    Dear sir/madame Happy to read you had a blast at the /Heineken Experience! and your canal cruise Feel free to visit us again or recommend us to your friends!
    star-3
    Heineken was great, the canal cruise less
    Mordechai_B
    , Dec 2019
    The Heineken tour was really great and refreshing. Recommended with 5 stars! Unfortunately the canal cruise was 10 minutes walk from Heineken, with no guiding signs, something we didn't know when ordering. The cruise was only 45 minutes and the boat wasn't equipped with basic facilities like a toilet (compared to other canal boats). Wouldn't recommend much, consider other companies.
    1 traveler found this review helpful
    star-3
    Heineken and Canal Cruise
    heplerdj
    , Oct 2019
    The tour is good value for the money spent, however the Heineken portion is like a 90-120 minute beer commercial all leading to the opportunity to buy branded merch in the gift shop. I guess to be expected when one tours a commercial enterprise. Just OK not great not horrible.
    1 traveler found this review helpful
    star-4
    Good value for money
    Martin S
    , Jun 2019
    The Heineken Experience was good fun, you came away knowing how the beer is made as they told you several times using different communication methods and approaches which was really quite clever. There were a lot of gimmicks - big video screens, touch sensitive music or image manipulation which really brought nothing to the tour but overall the experience was good. The canal trip does not go from opposite the factory on this tour so be prepared for a tram ride to the main station area and on this occasion a long queue although it moved quickly and we were on the boat in about 35 minutes. The boat trip was very interesting and a welcome break from walking around the city.

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